What to do if your car breaks down in Berlin — Practical guide

First, stay calm. If you're on a highway or fast road, turn on your hazard lights immediately and, if safe, move the vehicle to the hard shoulder. Place warning triangles at an appropriate distance (50m in urban areas, 100m on highways). If you're in central Berlin, try to park in a safe place without blocking traffic.

In Berlin you can contact a roadside assistance professional directly from the Priority Help Car app: you'll see on the map who is available near your current location and can contact them instantly.

Put on your reflective vest before leaving the vehicle. Always exit on the side away from traffic. If you're on a highway, move away from the vehicle and wait behind the safety barrier.

Never attempt to repair the vehicle in an active lane. If the breakdown occurs at night, keep your position lights on in addition to hazard lights.

You have two options for getting quick help:

Option 1 — Direct contact (emergencies): Open the Priority Help Car app. On the map you'll see the professionals available in Berlin right now. Tap on one and contact them directly by phone or chat. The professional will see your location and can arrive in minutes.

Option 2 — Post a request (non-urgent): If it's not an emergency, post a request describing your situation. You'll receive quotes from several professionals in Berlin and can compare prices before choosing.

Prices vary depending on distance, vehicle type and urgency. As a general reference:

• •Local tow (within the city): €80–200
• •Regional transport (up to 300 km): €200–500
• •National transport (300–1000 km): €400–900
• •International transport: €600–1,500 (depending on distance and route)

These prices are indicative and may vary by season, vehicle type (motorcycle, car, van) and availability. Post your request on Priority Help Car to receive real quotes from professionals.