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Last updated: November 23, 2025
Version: 1.1
Priority Help Car (Priority Help Car) uses data storage technologies in its mobile application and website to improve user experience, ensure service functionality, and, in the case of the free plan, display advertising.
This policy explains what these technologies are, what we use them for, and how you can control or delete them.
For the purposes of this policy, we refer to all these technologies generically as "Cookies and Storage".
In the mobile environment, traditional browser "cookies" are not commonly used, but rather internal device storage:
We use traditional cookies (small text files saved in your browser) to:
Below, we detail the categories of data we store.
They are essential for the platform to function properly. They do not require your consent and cannot be disabled in our systems, as without them the app/web would stop responding or you could not log in.
| Purpose | What they do | Estimated Duration | | ------------------------ | ----------------------------------------------------------------- | ------------------ | | Session and Security | Keep your user identified and protect against unauthorized access | During the session | | Preferences | Remember your language and basic interface settings | Persistent | | Technical | Allow load balancing and correct display of multimedia content | During the session |
Legal basis: Legitimate interest (GDPR Art. 6.1.f) and contract performance.
They help us understand how Priority Help Car is used to improve it. The information is aggregated and generally anonymous. They require your consent.
| Purpose | What they do | Estimated Duration | | ------------------ | ----------------------------------------------------------------------- | ------------------ | | Usage Analysis | Count visits, most viewed screens, and usage time for global statistics | Up to 24 months | | Performance | Detect and record technical errors (crashes) to help us solve them | Up to 24 months |
Legal basis: Explicit consent (GDPR Art. 6.1.a).
Consequence of rejection: The app will function normally, but we will not be able to detect specific errors affecting you or improve the service based on your experience.
Used by our advertising partners. They require your consent. If you have a paid plan (Premium Subscription), these technologies are automatically disabled and no data is collected for advertising purposes.
| Purpose | What they do | Estimated Duration | | ---------------------------- | --------------------------------------------------------------- | ------------------ | | Basic Advertising | Show generic ads (not based on your profile) | Persistent | | Personalized Advertising | Create a profile of your interests to show relevant ads for you | Persistent |
Legal basis: Explicit consent (GDPR Art. 6.1.a).
Consequence of rejection: If you use the free plan, you will continue to see advertising, but it will be generic, repetitive, and possibly irrelevant to you.
You have full control over non-essential technologies.
The first time you access Priority Help Car (App or Web), you will be presented with a privacy management panel where you can:
You can modify your choices at any time:
On the Web:
On the App (Android):
On the App (iOS):
Advertising Identifier:
To provide the service with the highest quality standards, we use trusted technology providers. Some data may be processed by:
Google Ireland Ltd. / Google LLC:
Vercel Inc:
When you accept personalized advertising in the free plan, Google AdMob may share data with IAB-certified advertising partners (Interactive Advertising Bureau) to improve ad relevance.
List of advertising partners: You can consult the complete list of Google advertising partners at: https://support.google.com/admob/answer/9012903
Personalized advertising control: You can manage your ad preferences at:
Some of our providers have operations or central servers in the U.S. Priority Help Car guarantees that data processing is carried out under adequate security frameworks recognized by European regulations, including:
More information: https://cloud.google.com/security/compliance
We may modify this Cookie Policy due to legislative changes or new app functionalities.
If the changes are significant (for example, if we introduce a new category of data use), we will notify you through a prominent notice in the application so you can review and renew your consent.
If you have questions about how we use these technologies, consult our Privacy Policy or contact us:
Identity: Anamaria Ispas (Priority Help Car)
Address and Tax Information: Available in our Terms and Conditions
Email: info@priorityhelpcar.com
Web Form: https://priorityhelpcar.com/contacto
Privacy Policy: https://priorityhelpcar.com/legal/politica
Legal Notice: In accordance with Law 34/2002 (LSSI) and GDPR, the complete tax and registration identification data of the controller are detailed in the Terms and Conditions of Contract, permanently accessible from the footer.
Are you spying on me?
No. We only analyze anonymous and aggregated usage data to improve the app.
Do you sell my data?
No. Priority Help Car never sells your personal data to third parties.
What about advertising?
Only in the free plan. We use AdMob (Google) to show ads.
Can I use the app without cookies?
Yes, you can reject everything "non-necessary" and the app will continue to work correctly.
THIS IS A LEGALLY BINDING DOCUMENT. READ IT CAREFULLY.