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Last updated: January 13, 2026 Version: 2.2
This document sets forth the legal terms under which you, as an INDEPENDENT PROVIDER, may use the Priority Help Car platform. By registering and using this service, YOU FULLY ACCEPT these terms and ASSUME FULL RESPONSIBILITY for your services.
These Terms govern your access to and use of the Priority Help Car mobile application and/or website (hereinafter "Priority Help Car") as a Service Provider. By registering and using the Platform, you agree to and are bound by these Conditions, thereby establishing a contractual relationship between you and Priority Help Car.
These Terms expressly supersede any prior agreement or arrangement that may have existed between you and Priority Help Car.
These Conditions apply to your use of the Platform Services internationally. If you operate in a specific country, you are subject to the laws and regulations of that jurisdiction, which shall prevail in case of conflict with these Terms.
You are responsible for knowing and complying with all laws, regulations, licenses, and requirements applicable in your country or region of operation.
⚠️ IMPORTANT - READ CAREFULLY:
YOU ARE AN INDEPENDENT CONTRACTOR
By using Priority Help Car, you expressly acknowledge and agree that:
There is NO employment relationship between you and Priority Help Car
You are NOT an employee, agent, or representative of Priority Help Car
You are NOT entitled to employment benefits, vacation, social security, etc.
You are a self-employed professional or independent business entity
You operate your own business independently
As an independent contractor, you are fully responsible for:
Priority Help Car has NO joint or several liability for any of these obligations.
Priority Help Car does NOT control or direct:
Priority Help Car expressly declares that its service is strictly and exclusively limited to the provision of electronic communication protocols and geolocation.
Priority Help Car acts as an "Information Society Intermediary Service Provider" in accordance with applicable legislation for information society services (LSSI in Spain, DSA in the European Union, or equivalent regulations in other jurisdictions).
Our intervention is limited to:
Under no circumstances does Priority Help Car:
Therefore, Priority Help Car's service is functionally equivalent to a messaging tool or dynamic telephone directory, and does not constitute a transport, logistics, or roadside assistance service.
YOU DECLARE, WARRANT, AND COMMIT that you possess, maintain, and comply with:
⚠️ CRITICAL WARNING:
HELPCAR DOES NOT VERIFY, DOES NOT VALIDATE, AND IS NOT RESPONSIBLE FOR:
- The existence of your licenses
- The validity of your insurance
- Your professional certifications
- Your regulatory compliance
- Your financial solvency
- Your professional reputation
YOU are SOLELY RESPONSIBLE for:
You commit to:
Important: Priority Help Car has NO obligation to request, verify, or monitor the validity of your licenses or insurance. You are solely responsible for ensuring that you always comply with all legal requirements.
Right of Spot Verification: Priority Help Car may (without any obligation), at its sole discretion and in specific cases it deems necessary, request documentation proving compliance with legal requirements (licenses, insurance, certifications, etc.).
The request for or spot verification of documentation in some cases does NOT constitute an obligation on Priority Help Car's part to verify all providers nor does it guarantee that all providers comply with legal requirements. The responsibility for compliance remains exclusively yours.
Consequences of non-compliance:
If Priority Help Car receives complaints, reports, or becomes aware that you do not comply with legal requirements, it may:
In addition, you will be responsible for:
YOU ARE 100% LIABLE FOR:
HELPCAR IS EXPRESSLY EXONERATED FROM ANY LIABILITY FOR:
YOU EXPRESSLY COMMIT TO:
INDEMNIFY, DEFEND, AND HOLD COMPLETELY HARMLESS HELPCAR
From ANY claim, demand, loss, damage, cost, liability, or expense (including legal fees) arising from or related to:
Priority Help Car offers different subscription plans for providers. Complete details, features, prices, and conditions for each plan are available at:
Plans, features, and rates may be modified at any time.
Subscriptions are processed exclusively through Google Play Store or Apple App Store. You accept the payment and billing terms of these stores.
Renewal is automatic according to the billing cycle of the contracted plan.
For information on cancellations and refunds, consult our Refund Policy.
Priority Help Car does NOT manage payments between you and clients for vehicular services rendered. The Priority Help Car subscription only covers access to and use of the platform.
You are responsible for:
Priority Help Car does NOT charge commissions on direct transactions between you and clients. You retain 100% of agreed payments.
⚠️ Priority Help Car does NOT guarantee:
You agree to:
It is PROHIBITED:
You have complete freedom to:
You are NOT obligated to accept any request.
Priority Help Car may suspend or cancel your account:
Common causes for suspension:
In case of suspension or cancellation:
You may cancel your subscription at any time through the corresponding app store portal:
Cancellation will take effect at the end of the current billing cycle. There are no refunds for periods already paid.
Once the subscription is cancelled, you will lose access to platform functionalities according to the terms of your plan.
By using Priority Help Car, you agree that we collect and share your GPS location and contact data necessary to facilitate connection and service provision to clients.
You can control your availability and visibility on the platform through the application settings.
For complete information on data processing, consult our Privacy Policy.
The contractual relationship is EXCLUSIVELY between you and the client.
Priority Help Car is NOT a party to the service contract.
You are responsible for:
Priority Help Car does NOT:
Disputes must be resolved directly between you and the client.
Priority Help Car may:
Priority Help Car CANNOT:
Priority Help Car may include links to third-party applications, tools, or services. Such services are entirely independent from Priority Help Car, which does not participate in their development, maintenance, or operation, nor assumes any responsibility for their content, accuracy, legality, or results derived from their use.
Access to and use of these external applications is at the user's sole responsibility.
By uploading content (photos, descriptions, etc.) you grant Priority Help Car:
You warrant that:
You will indemnify Priority Help Car for any claim arising from violation of third-party intellectual property rights.
When you receive personal data from clients (name, phone, location), YOU act as DATA CONTROLLER according to GDPR.
You must:
PROHIBITED:
Data misuse may result in:
Priority Help Car shall not be liable for breaches caused by events beyond our reasonable control, including but not limited to: internet failures, natural disasters, pandemics, fires, floods, wars, terrorist acts, strikes, third-party service interruptions, or legislative changes.
If any provision of these Terms is declared invalid, illegal, or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.
The fact that Priority Help Car does not exercise or enforce a right or provision of these Terms does not constitute a waiver of such right or provision.
Priority Help Car may modify these terms at any time. Changes will take effect immediately upon publication on the platform.
We will notify you of important changes with reasonable advance notice. If you continue using the platform after the changes, you accept the new terms.
You MAY NOT assign, transfer, or sublicense these terms or your rights and obligations hereunder without Priority Help Car's prior written consent.
Priority Help Car may freely assign its rights and obligations to any third party (including acquirers, mergers, or successors) without your consent, provided that the assignee entity maintains Priority Help Car's obligations under these Terms.
These terms are governed by the laws of the country where you primarily operate as a Provider. If you operate in multiple countries, the laws of the country where your business is registered shall apply.
For providers operating in the European Union, Spanish legislation and applicable European directives shall apply subsidiarily.
Disputes related to these terms shall be submitted to the jurisdiction of the competent courts of the country where you primarily operate.
For providers in Spain: Courts of Madrid, Spain.
For providers in other countries: The courts of your local jurisdiction shall have competence, without prejudice to Priority Help Car's right to initiate proceedings in any jurisdiction where you have assets or conduct operations.
Before resorting to courts, the parties agree to submit disputes to arbitration according to the international commercial arbitration rules applicable in your jurisdiction.
For cross-border disputes, the parties shall submit to the rules of the International Chamber of Commerce (ICC) or equivalent institution.
Responsible Party:
Anamaria Ispas
NIE: X8885373J
Address: Calle Arroyo de la Elipa 9, Madrid, Spain
📧 Email: info@priorityhelpcar.com
🌐 Contact form: https://priorityhelpcar.com/contacto
By registering as a provider with Priority Help Car, YOU DECLARE THAT:
✓ You have read and fully understood these terms
✓ You are an independent contractor, NOT an employee
✓ You possess all necessary licenses, insurance, and certifications
✓ You assume full liability for your services
✓ You will indemnify Priority Help Car for any claims
✓ You will comply with all applicable regulations
✓ You accept the limitations and exclusions of liability
✓ You accept the jurisdiction and applicable law
✓ You have legal capacity to contract
✓ You are 18 years of age or older
Last updated: January 13, 2026 Version: 2.2
⚠️ THIS IS A LEGALLY BINDING DOCUMENT. READ IT CAREFULLY.
TRANSLATION NOTICE:
This document has been translated from Spanish to English. In case of any discrepancy between language versions, the Spanish version shall prevail and be considered the authoritative version for legal purposes.